Terms & Practice Information

About the service

Let Me Help Counselling provides person-centred counselling for adults aged 18 and over. Online counselling is available across the UK. Walk & Talk counselling is available at selected outdoor locations in Ramsbottom, Bury, the Bolton area and Central Manchester.

Initial consultation

A free initial consultation gives us an opportunity to discuss what you are looking for, ask questions and consider whether working together feels appropriate. There is no obligation to book counselling afterwards.

Sessions and fees

Online counselling sessions are 50 minutes and cost £50. Evening and weekend online sessions cost £60. Walk & Talk sessions are 60 minutes and cost £65. Payment is by bank transfer before the session.

Cancellations

Please give at least 24 hours' notice if you need to cancel or rearrange a session. Fuller arrangements will be set out in the counselling agreement provided before counselling begins.

Confidentiality

Counselling is confidential, subject to agreed limits, including circumstances involving serious concerns about safety or where disclosure is required by law. Confidentiality and its limits will be explained in the counselling agreement before work begins.

Walk & Talk counselling

Walk & Talk sessions take place in public outdoor spaces, so complete privacy from passers-by cannot be guaranteed. Routes and meeting points are agreed in advance. Weather, accessibility and route conditions may mean a session needs to be rearranged or, where appropriate, moved online.

Emergencies

Let Me Help Counselling is not an emergency or crisis service. If you or someone else is in immediate danger, call 999 or go to A&E. For urgent mental health support, call NHS 111 and select the mental health option.

Client agreement

Before counselling begins, clients receive a counselling agreement containing the fuller terms of the therapeutic work. Walk & Talk clients may also receive additional information relevant to outdoor sessions.

Questions

If you have a question about these arrangements, please use the contact page.